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Double ring tone / caller ID
Posted by: benifa (IP Logged)
Date: April 13, 2007 11:29PM
Two things:

1. I have a Sipura SPA-1001 ATA with firmware version 2.0.13(SEg). When I make an outgoing call, I hear the ringing tone but it seems to be doubled. That is, there are two ringing tones concurrently (both the same tone). If the call is subsequently connected to a voicemail, one of the two ringing tones continues. The result is that I will hear (for example) "the vodafone customer you are calling cannot be reached..", together with a ringing tone (as if the call is not yet connected). Any ideas?

2. Secondly, I have a local 051 incoming number since I live in Waterford. I'd be handy if when I made outgoing calls the caller ID were sent. Is this possible? At present, all the receiving party gets is "caller ID unavailable" when I call them.

Thanks.

Re: Double ring tone / caller ID
Posted by: moderator (IP Logged)
Date: April 14, 2007 10:12PM
benifa Wrote:
-------------------------------------------------------
> Two things:
>
> 1. I have a Sipura SPA-1001 ATA with firmware
> version 2.0.13(SEg). When I make an outgoing
> call, I hear the ringing tone but it seems to be
> doubled. That is, there are two ringing tones
> concurrently (both the same tone). If the call is
> subsequently connected to a voicemail, one of the
> two ringing tones continues. The result is that I
> will hear (for example) "the vodafone customer you
> are calling cannot be reached..", together with a
> ringing tone (as if the call is not yet
> connected). Any ideas?

Sounds like a firmware problem, it's not a service issue. Perhaps you can contact sipura or try the latest firmware update.

>
> 2. Secondly, I have a local 051 incoming number
> since I live in Waterford. I'd be handy if when I
> made outgoing calls the caller ID were sent. Is
> this possible? At present, all the receiving
> party gets is "caller ID unavailable" when I call
> them.

Currently this is not supported.



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